How to set up a recurrent payment plan and save a credit card on file.

Non Flexible Items

    • Must pay 1st payment today
    • Must have card on file
    • Pt must have insurance that pays
    • **Remember Membership, Medicaid, Chip & discount plans only get 12 month w/ Care Credit**

Flexible Items

  • Can be less then 4 months
  • Whatever the Doctor says

If treatment previously done and we are trying to help with unforeseen charge.

Setup a Payment Plan

  • Create payment plan: click on “Payment Plan: Patient Payment Plan ”.
  • Change guarantor if needed.
  • Change provider to TP doctor.
    • “Date of first payment” change to today.
    • Leave “Down Payment” blank.
    • Enter 24% into APR.
    • Enter 4 into “Number of Payments”.
    • Click “Create Schedule”.
    • Click “View Tx Credits,” type in Amt:, Click “Add,” Click “OK.”
    • Click “Print,” then Click “OK” to close window. Family Balance should show credit to match Treatment Plan.
      • Have Pt sign this and SCAN this signed document with matching Treatment Plan or Statement. Then give patient original paperwork.
      • Save Patients Credit Card and run today for 1st payment.
      • For a membership plan you could do a 12 month plan with the first payment set to today.

Adding a Credit Card to File

 

1. Select the appropriate guarantor and go to “Account” screen.
2. Click on “Credit Card Manage”
3. Click “Add”
4. Swipe card when prompted or type #’s in if the patient is giving a card over the phone.
5. Click “Process” nothing will be charged but the number will now be saved.
**Another method is to click the “Save Token” box when taking a payment.

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