“You have this tooth or teeth that need a ss crown, a filling, an extraction etc…”It is only getting worse. Unfortunately teeth don’t heal themselves.”
“What we are trying to prevent is… pain, infection, tooth loss etc. (Doctors and staff should be using this line a lot! They need to know what will happen if they delay treatment)
“Since you are already here we might be able to squeeze you in and get this done today. You may have to wait for a little while because we have scheduled patients but this way you won’t have to come back or miss work again. I will check with the doctor and our schedule and see if we can squeeze you in today.”
Sometimes there is an opening later in the day. For example: we can squeeze you in at 2, why don’t you go to lunch and come back then?