1.”Would you like to get this started today?”
2. “What days and times are best for you?”
3. Offer two specific, soonest, options that fit their request.
4. “To confirm, that will be on Monday at 4:30 with Dr Smith…” This is the first time they hear who it is with. If they express a desire to see someone specific, then simply accomidate them.
Exceptions: Large cases involving implants, dentures, ortho, or crown seats- unless this inconviences the patient.