Sample Questions and Answers
Q: I can’t pay today.
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Q: I want to pay after the insurance pays.
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Q: Which doctor is the best?
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Q: I can’t do it if my insurance doesn’t pay for it.
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Q: Do accept my insurance?
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Q: I prefer not to give you my SSN#.
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Q: Why do I have a balance?
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Q: That amount is more than Sally said it would be?
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Q: Sally said I didn’t have to pay.
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Q: How to address various no show situations?
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Q: Can I get my tooth fixed today? (new patient, limited over phone.)
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Q: I’m sorry I’m going to another dentist…
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